Ethnic Toolkits Web Exclusive Forms Bookstore Soundex Code Generator Resources Writing Workshops Newsletter		FAMILY TREE MAGAZINE - FREQUENTLY ASKED EDITORIAL QUESTIONS General Questions How often do you publish the magazine? I saw a special issue on the newsstand. Why didn't I receive it in the mail? I got an e-mail about getting a free issue if I sign up for the magazine, but I already subscribe. Can I get something else free? I'd like to write for your magazine. What types of articles do you accept? Contact Information How do I contact the magazine? Who do I contact for a question about my subscription? I want to contact one of your writers. How can I do this? Corporate Information Are you a division of Ancestry.com? Can you help me with my Family Tree Maker software? Can we do a link exchange for our Web sites? Genealogical Research I'm researching my great-grandmother's side of the family. Can you help me find records on her? You mentioned one of my ancestors in your magazine. Do you have more information on him (or her) that you can send me? How can I submit a research query? Reprints May I reprint one of your articles in my society newsletter or on my Web site? May I photocopy one of your articles for my genealogy class?   How often do you publish the magazine? Family Tree Magazine is a bimonthly magazine. We publish six regular issues each year dated January, March, May, July, September and November. [ back to the top ] I saw a special issue on the newsstand. Why didn't I receive it in the mail? Special issues (such as Trace Your Family History, 2006 Genealogy Guidebook and Family Tree Sourcebook) are sold only on the newsstand and on our Web site. They are not included in a subscription to Family Tree Magazine. To order a special issue online, click here. [ back to the top ] I got an e-mail about getting a free issue if I sign up for the magazine, but I already subscribe. Can I get something else free? A. The trial offer is for new subscribers only. As an existing subscriber, you can check your renewal notices for other special offers you might qualify for. See our Customer Service FAQs page for answers to more of your subscription questions. [ back to the top ] I'd like to write for your magazine. What types of articles do you accept? With a few exceptions, we typically don't accept unsolicited manuscripts. Please see our Writer's Guidelines for information on submitting queries to Family Tree Magazine. [ back to the top ] How do I contact the magazine? Please see our Contact Us page to find the appropriate phone number, e-mail or mailing address. [ back to the top ] Who do I contact for a question about my subscription? A. We do not have access to subscriber information at our editorial offices. You'll find many answers to your subscription questions on our Customer Service FAQs page. You can contact our customer service department with your subscription question by calling toll-free at (888) 403-9002. [ back to the top ] I want to contact one of your writers. How can I do this? In order to protect our writers' privacy, we don't give out their contact information. Any questions or comments regarding articles in the magazine can be sent to FTMletters@fwpubs.com. [ back to the top ] Are you a division of Ancestry.com? No, we aren't affiliated with Ancestry.com or its parent company, the Generations Network. Family Tree Magazine is owned by Cincinnati-based F+W Publications, Inc., a leading special-interest publisher. See the About Us page for information on our company. [ back to the top ] Can you help me with my Family Tree Maker software? Family Tree Magazine is not affiliated with Family Tree Maker. This software, like Ancestry.com, is owned by the Generations Network, which you can contact directly at (800) 262-3787 or by visiting its Web site. [ back to the top ] Can we do a link exchange for our Web sites? We do not participate in Web link exchange programs, but you may advertise your Web site or product in our online Genealogy Marketplace. For details, see Advertising Information. [ back to the top ] I'm researching my great-grandmother's side of the family. Can you help me find records on her? We regret that we can't assist readers or visitors personally with their research. You can, however, post queries on our forum, or submit general research questions for our genealogy gurus to answer in the Now What? column. E-mail your questions to FTMletters@fwpubs.com. Before sending a question, review our online Q&As to see what kinds of questions we might answer. [ back to the top ] You mentioned one of my ancestors in your magazine. Do you have more information on him (or her) that you can send me? Family Tree Magazine focuses on helping you develop the skills you need to find and use records on your ancestor. Therefore, we don't collect information on specific individuals. To look for articles we've published on how to use certain records types or research in a particular area, you can use our index to past articles. [ back to the top ] How can I submit a research query? Although we don't publish research queries in the magazine, we do have a Query Center on our forum. You must register with the forum before you can post a query. [ back to the top ] May I reprint one of your articles in my society newsletter or on my Web site? The content in Family Tree Magazine's content is protected under copyright laws. Please contact us before reprinting articles to arrange permissions. [ back to the top ] May I photocopy one of your articles for my genealogy class? You're welcome to make a small number of copies to share with fellow genealogists. Due to copyrights, however, you may not distribute large quantities of copies without prior permission. You can contact us before photocopying articles to arrange permissions. [ back to the top ]
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